Fog, whale and wine: an afternoon sail around English Bay, Vancouver

20150929_152717Some days you just have to drop everything and go sailing. Our friend Kate has a groovy little Riviera Star 24 in a marina in False Creek and has offered to take us out for a sail on numerous occasions, but the timing has never worked out. This week it did! Twice! First Doug and Toby went out with her on a beautiful sunny day and, despite a few engine issues (uhoh, maybe it’s contagious!), had a lovely time for Toby’s first ever sail.
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Ḿeeting Illusion

Dinghy waiting to take us to Illusion
Dinghy waiting to take us to Illusion

After three flights (Vancouver to LA, LA to Tahiti, Tahiti to Raivavae) it was pretty amazing to arrive at the tiny airport and see Doug, complete with an amusing amount of hair, waiting for me. Henriette, whom Doug had met a couple of days earlier, sorted us out with a ride to the other side of the island where Illusion was moored, and I was glad I’d made time for a practise French session with my friend Cristina the day before leaving Vancouver. Our hour of chatting had slightly prepared me for the first significant French-speaking experience since finishing my A-levels, seventeen years ago. (Aaaaack! I can’t believe that was 17 years ago!). Then we were alone, at the quay, and there was the dinghy waiting to take us out to the boat. I guess I hadn’t really thought about how we’d get there – that was a pretty cool moment. So we headed off onto the water, for my first meeting with Illusion and my first experience of living on board a sailboat. Continue reading “Ḿeeting Illusion”

Customer service?

Dial-Telephone Those two dreaded words. There is possibly nothing more frustrating than a bad customer service experience. Right? Minutes, even hours, on hold. Wrong information. No trace of previous conversations. Time being wasted on all sides. Aaagh. (In fact, we recently changed mobile phone companies for exactly that reason.) In the middle of all the planning and computer-based work I’ve been doing to prepare for the trip, a recent incident stood out…. wait for it….. because of how good it was! Really! Continue reading “Customer service?”